UX design and business analysis are becoming one job: experience design. Learn to design how work flows and how people experience it. Build it yourself with low-code and no-code tools, and use AI to handle the judgement that fixed rules can't. No tech background needed.
UX and business analysis are becoming one job.
A business analyst used to define how a process works. A UX designer defined how people experience it. Two roles, with a hand-off between them.
AI has changed that. Processes can now interpret requests, make judgement calls and handle exceptions, not just follow fixed rules. With low-code and no-code tools, the person who designs a process can also build it, without waiting for a developer.
When the process and the experience can't be designed apart, businesses need one person who can do both. That person is an AI-powered experience designer.

The tech industry is faced with a growing skills shortage and the traditional education pathways would not solve this ... which is why we created New Zealand's first tech career accelerator
Find where AI can help, then design and build processes that handle real-world judgement.
Design AI-powered processes around the people who use them, so they feel effortless.
Design and build a real process and experience for one of our 300+ industry partners.
*Fees are subject to change based on government policy and other factors.
Empower you to take that next step towards an exciting future in tech. Combine it with Pay When Successful for the rest, so you only pay once you've passed.
StudyLink student loans and allowances are available for this diploma.
Pay in set installments or weekly to suit your budget — subject to approval.
Yes. This programme is designed for beginners. You'll get structured guidance, mentored projects with real feedback, and a cohort starting out alongside you. Your experience from other industries counts, because understanding how work really happens is at the heart of experience design.
Yes. Each phase is an NZQA-approved micro-credential, so you can start with Phase 1 and add the next phases when you're ready. Complete all three and you'll earn the full diploma.
No. You'll build AI agents and processes using low-code and no-code tools, which mostly use visual builders instead of code. Where a little code helps, such as a simple formula, you'll learn it as you go. It means you can focus on designing the right solution rather than becoming a programmer.
Because AI has joined them up. When a process can make judgement calls, how it works and how it feels can't be designed separately. Businesses need people who can design the whole thing, not hand it from one role to another.
Experience design is the combined role that business analysis and UX design are becoming. An experience designer works out how a process should run and how people should experience it, then builds it. AI and low-code tools make it possible for one person to do both.